Terms

Terms and Conditions

These terms govern your purchase from Pioneer Pallet Sales LLC, a limited liability company registered in the State of Nebraska and trading as Pioneer Pallet Sales LLC. By placing an order you accept them.

Terms

1. What we sell

Every load is unmanifested customer returns or overstock, sold as-is. There is no itemized contents list and quantities are approximate. We do not provide a manifest for any load, and we do not publish estimated retail values. Loads are not individually inspected or tested.

Each listing on this site describes a class of load that we source on a repeating basis, not a single unique pallet that exists only once. The listing states the class, the condition basis and an approximate count. Every load is made up from whatever stock is current when your order is packed, so the exact contents, the brands inside and the mix of sizes differ from one order to the next. Photographs show a representative load of that class, not the specific pallet you will receive. A stated count is an approximation of what a load of that class usually holds and is never a guarantee. We may withdraw a listing at any time before an order is accepted.

2. Orders and acceptance

Placing an order is an offer to buy. The order is held, not charged, until payment is arranged. We may decline or cancel any order, including where a load has already sold or where a listing carried an error.

3. Pricing

All prices are in US dollars and include shipping across the US. Shipping to US territories is quoted separately before you order. The listed price is the total payable.

4. Payment

Your order is placed and held, then payment instructions are emailed to you. Nothing is charged through the checkout form itself. We accept card payment link, wire transfer, Zelle, Cash App, Apple Cash and Chime. Loads are held for 48 hours from the time the order is placed.

5. Shipping and risk

Orders are processed within 1 to 2 business days of cleared payment, with transit of 1 to 7 business days nationwide. Pallets and truckloads move by freight. Someone needs to be available to receive the delivery. Risk passes on delivery. Inspect before signing.

6. Claims, returns and refunds

Change-of-mind returns are not accepted. Every load is unmanifested and sold as-is. We cover a wrong load, material misrepresentation, and a lot that arrives unusable beyond the condition its listing disclosed, claimed within 30 days after delivery. Freight damage is separate: it must be written on the Bill of Lading before the driver leaves and reported within 48 hours, which is the carrier’s deadline. A shortage claim on an unmanifested lot is not covered, because these loads have no itemized contents list and any stated count is approximate. If we ask for a load back on an approved claim, we arrange and pay the freight. Refunds are issued to the original payment method within 5 business days of an approved claim.

7. No warranty on load contents

We warrant the category, approximate quantity and condition basis stated on the listing. We make no warranty about individual items, their working order, completeness or resale value. We are not an authorized dealer for any brand appearing in a load.

8. Limitation of liability

Our total liability for any order is limited to the amount you paid for that order. We are not liable for lost profits or consequential loss.

9. Governing law

These terms are governed by the laws of the State of Nebraska, Douglas County.

10. Contact

Questions about these terms: sales@pioneerpalletsalesllc.com

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